Dear Visitor,

Our company offers a quotation service through our website for the products and services we provide. In this context, refund and return processes for the products and services displayed on our website are subject to the following conditions:

1- Quotation and Ordering Process: Requests for quotations made through our website allow users to review specific products and services. No sales transactions are completed directly through our website.

2- Returns and Exchanges: Returns or exchanges for products displayed on our website can be processed upon user request and approval by our company. Requests for returns or exchanges are evaluated based on the condition and specific circumstances of the products.

3- Refund Procedure: The refund process for returned products begins after review and approval by our company. The method and timing of refunds are determined based on the condition of the returned product and user preference.

4- Contact and Support: For any return or exchange requests, please contact us at +90 554 965 73 45. Our customer service team will assist you with any questions or requests.

This policy has been established to regulate the return and refund processes for the services offered through our website. Please do not hesitate to contact us for further information or inquiries.

Best regards,

Esersan Makina